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Privacy Policy

Last updated: October 18, 2026

The short version

We collect the minimum data needed to run a hiring platform. We use AI to score candidates. We do not sell your data. We do not use your data to train general-purpose AI models. You can delete your data at any time.

Who we are

notanATS is a Canadian company. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. For users in the EU, we also comply with the General Data Protection Regulation (GDPR). For users in California, we comply with the California Consumer Privacy Act (CCPA).

For privacy questions, contact privacy@notanats.com.

Two parts of our service

notanATS has two parts, and this policy is explicit about which practices apply to each.

  • The website: the public pages you're reading now, including pricing, FAQ, and this policy. Analytics and behavioral tracking tools, described below, run only here.
  • The platform: the signed-in hiring tool where managers post positions and candidates complete screening conversations. Analytics and behavioral tracking tools are never active here, and never see candidate data.

Every data category and every third-party service below states which part it applies to.

What data we collect

From hiring managers

  • Account info: name, email, organization name
  • Job postings: position titles, descriptions, screening dimensions and criteria
  • Usage data: login times, feature usage, session data
  • Payment info: processed by Stripe; we never see or store your full card number

From candidates

  • Interview responses: answers to AI-powered screening conversations
  • Self-assessments: candidates' own ratings of their fit on each dimension
  • Contact info: name and email (provided during application)
  • Uploaded materials: résumés or other documents candidates choose to share
  • Transparency scores and dimension scores: generated by AI based on interview responses

Automatically collected

  • IP address, browser type, device info
  • Pages visited, actions taken (anonymized analytics)
  • Error logs for debugging

How we use your data

DataPurpose
Interview responsesGenerate candidate evaluations using AI
Screening dimensionsConfigure AI conversation structure
Scores and evaluationsPresent hiring insights to managers
Calibration dataImprove scoring accuracy for your specific roles
Account and contact infoOperate your account, send service emails
Usage dataImprove the product, fix bugs
Payment infoProcess subscription payments via Stripe

We do not:

  • Sell your data to anyone
  • Use candidate data to train general-purpose AI models
  • Share data with advertisers
  • Make automated hiring decisions (all AI outputs are advisory)

Agents and API access

You can connect your own software agent, or an agent from a marketplace such as the Muse Connector Platform, to your notanATS account. A connected agent acts as you: it can see and do only what your account can see and do in notanATS, and only in your organization. Decisions an agent makes through a marketplace connection are held as proposals until a manager in your organization approves them in notanATS; nothing is finalized by the agent alone. You can disconnect an agent or revoke its key at any time in Settings, and its access ends immediately — a revoked key or connection cannot read or change anything further. Data an agent accesses is the same data covered by this policy; connecting an agent does not sell, share, or add your data to any training set.

Legal basis for processing (EU/UK GDPR)

For candidates in the EU and UK, our lawful basis for processing your data is legitimate interests under Article 6(1)(f) of the GDPR. The legitimate interest is conducting candidate screening in the context of the employment relationship between you and the hiring organization that posted the position you applied for. You can object to this processing at any time (see Your rights).

Automated decision-making (GDPR Article 22)

notanATS does not constitute solely automated decision-making within the meaning of GDPR Article 22. Although AI generates scores and evaluations, a human hiring manager reviews those outputs and takes every consequential hiring action. No candidate is advanced, interviewed, or rejected by the AI alone. A human manager makes each consequential decision.

AI processing

AI data processing statement

Interview data is processed by our AI provider and is not used to train AI models.

Candidate interview responses are processed by an AI model provider to generate scores and evaluations. This means:

  • Candidate answers are sent to our AI model provider for analysis
  • The candidate's name and email are masked before this data leaves our servers
  • The provider's terms prohibit using these inputs to train models
  • AI outputs (scores, evaluations) are stored in our database
  • The AI evaluates against the dimensions the hiring manager defined, nothing else.

EU AI Act disclosure

notanATS is classified as a high-risk AI system under Annex III, Category 4 (employment, workers management and access to self-employment) of the EU AI Act, because it is used to screen candidates during recruitment.

The system is subject to mandatory human oversight. It produces advisory scores and evaluations only; the hiring manager makes all consequential decisions about whether to advance, interview, or reject a candidate. The AI does not make any hiring decision on its own.

For full details on our security and AI data handling, see our Security page.

Third-party services

We use providers in the following categories to operate notanATS:

CategoryWhat it doesData it processes
Cloud hosting and databasePlatformStores our data and handles sign-inAll stored data (encrypted at rest)
AI model servicesPlatformAI-powered candidate evaluationInterview responses and screening criteria, with candidate name and email masked
Payment processingPlatformProcesses subscription paymentsPayment details
Transactional emailPlatformSends service emailsEmail addresses and email content
Website hosting and deliveryWebsite and platformHosts and delivers the website and platformRequest logs and IP addresses
Website analyticsWebsite onlyWebsite traffic, behavior analytics, and session review on public marketing pagesPages visited, on-page interactions, device and browser info, and approximate location (only after cookie consent is given)

Each provider processes data under its own privacy policy and our data processing agreements.

Analytics and session tools run on public marketing pages only and are never loaded on candidate-facing pages, so candidate name, email, résumé content, and conversation content are never captured by them.

Cookie preferences

On public marketing pages, a banner asks you to accept or decline non-essential tracking. Your choice is stored in your browser's localStorage as cookie-consent.

  • Accept: Google Analytics and Microsoft Clarity may load for that visit and later visits until you change your choice
  • Decline: those tools stay off; tracking remains denied by default
  • Cookie settings: use the “Cookie settings” link in the site footer to clear your stored choice and re-show the banner at any time

Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act / CPRA, you can opt out of the sale or sharing of personal information. On our public marketing pages, use the footer control labeled exactly Do Not Sell or Share My Personal Information. Choosing it has the same effect as declining cookies: we store cookie-consent: denied and Google Analytics and Microsoft Clarity do not load for you.

This control sits alongside “Cookie settings” in the footer. It is a separate, distinctly labeled link, not merged into cookie settings.

Data retention

  • Active accounts: hiring-manager account data is retained while your account is active
  • Candidate data: interview responses, self-assessments, and AI-generated scores are retained for 12 months from the position close date, after which they are automatically purged
  • Closed accounts: hiring-manager account data is deleted within 30 days of account closure
  • Payment records: retained as required by tax and financial regulations

Your rights

Depending on where you are, you may have the right to:

  • Access your data: request a full export
  • Correct inaccurate data
  • Delete your data: we will process within 30 days
  • Object to specific processing
  • Portability: receive your data in a standard format

To exercise any of these rights, email privacy@notanats.com. We will respond within 30 days.

For candidates specifically

You can request:

  • A copy of your interview responses and AI-generated scores
  • An explanation of how your scores were generated

Email privacy@notanats.com with your name and the position you applied for.

Data security

  • All data encrypted in transit (TLS) and at rest
  • Access controls limit who can see what data
  • Regular security reviews during beta
  • Incident response: we will notify affected users within 72 hours of a confirmed breach

Children

notanATS is not intended for anyone under 18. We do not knowingly collect data from minors.

Changes to this policy

We will notify you by email before material changes take effect. The “last updated” date at the top reflects the most recent revision.

Governing law

This privacy policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, including PIPEDA.

Contact

Privacy questions: privacy@notanats.com

General questions: support@notanats.com